Privacy Policy
Last modified date: May 11, 2026
Introduction
BrightLink respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use BrightLink’s websites, web platform, mobile applications for iOS and Android, and related services (collectively, the “Services”). BrightLink is an educational app and platform designed for childcare, preschool, and early learning settings. By using the Services, you acknowledge and agree to the practices described in this Privacy Policy. Your use of BrightLink is also governed by our Terms of Use, which incorporate this Privacy Policy.
- Scope of This Policy
Customer Data (School-Managed Data)
This Privacy Policy does not apply to information that BrightLink processes on behalf of schools, childcare centers, or educational institutions acting as data controllers (“Customer Data”). These institutions determine how Customer Data is collected, used, and disclosed, and their own privacy policies apply. Requests to access, correct, or delete Customer Data, including children’s information, must be directed to the relevant school or childcare provider.
2. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our Services. If changes are material, we will make reasonable efforts to notify you. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
3. Children’s Information (COPPA Compliance)
BrightLink is an educational platform intended for use by childcare centers, preschools, and early learning institutions. The Services may process children’s Personal Information solely on behalf of and under the direction of schools or childcare providers, who act as data controllers.
BrightLink does not knowingly collect Personal Information directly from children under the age of 13 in the United States (or the applicable minimum age under local law) without appropriate authorization from the child’s school or legal guardian.
Schools and childcare providers are responsible for obtaining any required parental consent under the Children’s Online Privacy Protection Act (COPPA) or other applicable laws. BrightLink acts as a service provider and data processor for such institutions.
Parents or legal guardians may review, request correction of, or request deletion of their child’s information by contacting their school or childcare provider, who controls the data.
If you believe that a child’s information has been processed improperly, please contact us at support@brightlink.app.
4. Information We Collect
A. Information You Provide
- Account information such as name, email address, phone number, and login credentials
- Communications with us, including support requests
- Survey responses (optional)
- Content submitted through interactive features
- Job applications and related materials
B. Information Collected Automatically
- Device and usage data, including IP address, device identifiers, operating system, and app interactions
- Cookies and similar technologies, primarily in connection with our website
C. Information from Other Sources
- Third-party services or integrations, subject to your permissions
- Referral or sharing tools (please share information only with people you know)
Certain categories described above may apply to BrightLink’s website and business operations and may not apply to users of the BrightLink mobile applications.
4.1 Website Data Collection and Use
When you interact with BrightLink’s website, we may collect certain information, including:
- Contact information submitted through forms, such as name, email address, and organization details
- Information provided when requesting a demo or contacting us
- Technical data such as IP address, browser type, and device information
- Usage data collected through cookies and analytics tools
We use this information to:
- Respond to inquiries and demo requests
- Provide information about our Services
- Improve website performance and user experience
- Analyze website usage and trends
We may use cookies and similar technologies to enhance website functionality and collect analytics data. You can control cookie settings through your browser.
5. How We Use Personal Information
A. Provide and Operate the Services
- Create and manage user accounts
- Enable attendance tracking and app functionality
- Send service-related notifications
- Provide technical support
B. Administrative and Operational Purposes
- Security monitoring and fraud prevention
- Analytics and service improvement
- Legal and regulatory compliance
C. Marketing and Advertising
BrightLink may send marketing communications to adult users where permitted by law.
BrightLink does not use children’s Personal Information for advertising purposes and does not engage in targeted advertising, behavioral profiling, or commercial tracking of children.
D. With Your Consent
Where required by applicable law.
E. Aggregated or De-identified Data
For analytics, research, and service improvement.
6. Data Related to Childcare and School Features
When BrightLink is used by schools or childcare centers, the Services may process the following types of data as Customer Data:
- Check-in and check-out records
- Attendance history
- Activities, updates, and homework
- Schedules and daily routines
- Parent-teacher communications
Such data is processed solely to provide the Services and is governed by the policies of the relevant institution.
7. FERPA Compliance
To the extent that the Services process student education records subject to the Family Educational Rights and Privacy Act (FERPA), BrightLink acts as a “school official” with a legitimate educational interest and processes such records solely on behalf of and under the direction of the educational institution.
8. How We Share Personal Information
We may share Personal Information with:
- Service providers supporting hosting, analytics, communications, and security
- Affiliates within the BrightLink corporate group
- Authorities where required to comply with applicable law
BrightLink does not sell children’s Personal Information.
9. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no system is completely secure.
10. Data Breach Notification
In the event of a data breach involving Personal Information, BrightLink will notify affected customers and authorities as required by applicable U.S. state and federal laws.
11. Your Access and Control
You may access or update certain Personal Information through your account, where available. Additional requests may be submitted to brightlink.app@gmail.com
12. International Data Transfers
Personal Information may be processed in the United States or other countries. Where required, appropriate legal safeguards are used.
13. Data Retention
We retain Personal Information only for as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements.
14. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your Personal Information. Requests may be submitted to brightlink.app@gmail.com
15. Privacy Choices
Email:
You may unsubscribe from marketing emails. Service-related messages may continue.
SMS Notifications:
BrightLink may send SMS messages for important service-related notifications, including attendance reminders and pickup alerts.
SMS messages are not used for marketing or promotional purposes.
BrightLink does not share phone numbers or SMS opt-in information with third parties for their own marketing.
Do Not Track:
We do not respond to Do Not Track signals.
Cookies and Personalized Ads:
Cookie controls apply to web browsers and do not apply to mobile applications.
California Residents (CCPA / CPRA):
BrightLink does not sell or share Personal Information, including children’s data.
16. Contact
BrightLink is the controller of Personal Information processed under this Privacy Policy.
Contact us at: brightlink.app@gmail.com
Privacy Policy
Last modified date: May 11, 2026
Introduction
BrightLink respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use BrightLink’s websites, web platform, mobile applications for iOS and Android, and related services (collectively, the “Services”). BrightLink is an educational app and platform designed for childcare, preschool, and early learning settings. By using the Services, you acknowledge and agree to the practices described in this Privacy Policy. Your use of BrightLink is also governed by our Terms of Use, which incorporate this Privacy Policy.
- Scope of This Policy
Customer Data (School-Managed Data)
This Privacy Policy does not apply to information that BrightLink processes on behalf of schools, childcare centers, or educational institutions acting as data controllers (“Customer Data”). These institutions determine how Customer Data is collected, used, and disclosed, and their own privacy policies apply. Requests to access, correct, or delete Customer Data, including children’s information, must be directed to the relevant school or childcare provider.
2. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our Services. If changes are material, we will make reasonable efforts to notify you. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
3. Children’s Information (COPPA Compliance)
BrightLink is an educational platform intended for use by childcare centers, preschools, and early learning institutions. The Services may process children’s Personal Information solely on behalf of and under the direction of schools or childcare providers, who act as data controllers.
BrightLink does not knowingly collect Personal Information directly from children under the age of 13 in the United States (or the applicable minimum age under local law) without appropriate authorization from the child’s school or legal guardian.
Schools and childcare providers are responsible for obtaining any required parental consent under the Children’s Online Privacy Protection Act (COPPA) or other applicable laws. BrightLink acts as a service provider and data processor for such institutions.
Parents or legal guardians may review, request correction of, or request deletion of their child’s information by contacting their school or childcare provider, who controls the data.
If you believe that a child’s information has been processed improperly, please contact us at support@brightlink.app.
4. Information We Collect
A. Information You Provide
- Account information such as name, email address, phone number, and login credentials
- Communications with us, including support requests
- Survey responses (optional)
- Content submitted through interactive features
- Job applications and related materials
B. Information Collected Automatically
- Device and usage data, including IP address, device identifiers, operating system, and app interactions
- Cookies and similar technologies, primarily in connection with our website
C. Information from Other Sources
- Third-party services or integrations, subject to your permissions
- Referral or sharing tools (please share information only with people you know)
Certain categories described above may apply to BrightLink’s website and business operations and may not apply to users of the BrightLink mobile applications.
4.1 Website Data Collection and Use
When you interact with BrightLink’s website, we may collect certain information, including:
- Contact information submitted through forms, such as name, email address, and organization details
- Information provided when requesting a demo or contacting us
- Technical data such as IP address, browser type, and device information
- Usage data collected through cookies and analytics tools
We use this information to:
- Respond to inquiries and demo requests
- Provide information about our Services
- Improve website performance and user experience
- Analyze website usage and trends
We may use cookies and similar technologies to enhance website functionality and collect analytics data. You can control cookie settings through your browser.
5. How We Use Personal Information
A. Provide and Operate the Services
- Create and manage user accounts
- Enable attendance tracking and app functionality
- Send service-related notifications
- Provide technical support
B. Administrative and Operational Purposes
- Security monitoring and fraud prevention
- Analytics and service improvement
- Legal and regulatory compliance
C. Marketing and Advertising
BrightLink may send marketing communications to adult users where permitted by law.
BrightLink does not use children’s Personal Information for advertising purposes and does not engage in targeted advertising, behavioral profiling, or commercial tracking of children.
D. With Your Consent
Where required by applicable law.
E. Aggregated or De-identified Data
For analytics, research, and service improvement.
6. Data Related to Childcare and School Features
When BrightLink is used by schools or childcare centers, the Services may process the following types of data as Customer Data:
- Check-in and check-out records
- Attendance history
- Activities, updates, and homework
- Schedules and daily routines
- Parent-teacher communications
Such data is processed solely to provide the Services and is governed by the policies of the relevant institution.
7. FERPA Compliance
To the extent that the Services process student education records subject to the Family Educational Rights and Privacy Act (FERPA), BrightLink acts as a “school official” with a legitimate educational interest and processes such records solely on behalf of and under the direction of the educational institution.
8. How We Share Personal Information
We may share Personal Information with:
- Service providers supporting hosting, analytics, communications, and security
- Affiliates within the BrightLink corporate group
- Authorities where required to comply with applicable law
BrightLink does not sell children’s Personal Information.
9. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no system is completely secure.
10. Data Breach Notification
In the event of a data breach involving Personal Information, BrightLink will notify affected customers and authorities as required by applicable U.S. state and federal laws.
11. Your Access and Control
You may access or update certain Personal Information through your account, where available. Additional requests may be submitted to brightlink.app@gmail.com
12. International Data Transfers
Personal Information may be processed in the United States or other countries. Where required, appropriate legal safeguards are used.
13. Data Retention
We retain Personal Information only for as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements.
14. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your Personal Information. Requests may be submitted to brightlink.app@gmail.com
15. Privacy Choices
Email:
You may unsubscribe from marketing emails. Service-related messages may continue.
SMS Notifications:
BrightLink may send SMS messages for important service-related notifications, including attendance reminders and pickup alerts.
SMS messages are not used for marketing or promotional purposes.
BrightLink does not share phone numbers or SMS opt-in information with third parties for their own marketing.
Do Not Track:
We do not respond to Do Not Track signals.
Cookies and Personalized Ads:
Cookie controls apply to web browsers and do not apply to mobile applications.
California Residents (CCPA / CPRA):
BrightLink does not sell or share Personal Information, including children’s data.
16. Contact
BrightLink is the controller of Personal Information processed under this Privacy Policy.
Contact us at: brightlink.app@gmail.com
Privacy Policy
Last modified date: May 11, 2026
Introduction
BrightLink respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use BrightLink’s websites, web platform, mobile applications for iOS and Android, and related services (collectively, the “Services”). BrightLink is an educational app and platform designed for childcare, preschool, and early learning settings. By using the Services, you acknowledge and agree to the practices described in this Privacy Policy. Your use of BrightLink is also governed by our Terms of Use, which incorporate this Privacy Policy.
1. Scope of This Policy
Customer Data (School-Managed Data)
This Privacy Policy does not apply to information that BrightLink processes on behalf of schools, childcare centers, or educational institutions acting as data controllers (“Customer Data”). These institutions determine how Customer Data is collected, used, and disclosed, and their own privacy policies apply. Requests to access, correct, or delete Customer Data, including children’s information, must be directed to the relevant school or childcare provider.
2. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our Services. If changes are material, we will make reasonable efforts to notify you. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
3. Children’s Information (COPPA Compliance)
BrightLink is an educational platform intended for use by childcare centers, preschools, and early learning institutions. The Services may process children’s Personal Information solely on behalf of and under the direction of schools or childcare providers, who act as data controllers.
BrightLink does not knowingly collect Personal Information directly from children under the age of 13 in the United States (or the applicable minimum age under local law) without appropriate authorization from the child’s school or legal guardian.
Schools and childcare providers are responsible for obtaining any required parental consent under the Children’s Online Privacy Protection Act (COPPA) or other applicable laws. BrightLink acts as a service provider and data processor for such institutions.
Parents or legal guardians may review, request correction of, or request deletion of their child’s information by contacting their school or childcare provider, who controls the data.
If you believe that a child’s information has been processed improperly, please contact us at support@brightlink.app.
4. Information We Collect
A. Information You Provide
- Account information such as name, email address, phone number, and login credentials
- Communications with us, including support requests
- Survey responses (optional)
- Content submitted through interactive features
- Job applications and related materials
B. Information Collected Automatically
- Device and usage data, including IP address, device identifiers, operating system, and app interactions
- Cookies and similar technologies, primarily in connection with our website
C. Information from Other Sources
- Third-party services or integrations, subject to your permissions
- Referral or sharing tools (please share information only with people you know)
Certain categories described above may apply to BrightLink’s website and business operations and may not apply to users of the BrightLink mobile applications.
4.1 Website Data Collection and Use
When you interact with BrightLink’s website, we may collect certain information, including:
- Contact information submitted through forms, such as name, email address, and organization details
- Information provided when requesting a demo or contacting us
- Technical data such as IP address, browser type, and device information
- Usage data collected through cookies and analytics tools
We use this information to:
- Respond to inquiries and demo requests
- Provide information about our Services
- Improve website performance and user experience
- Analyze website usage and trends
We may use cookies and similar technologies to enhance website functionality and collect analytics data. You can control cookie settings through your browser.
5. How We Use Personal Information
A. Provide and Operate the Services
- Create and manage user accounts
- Enable attendance tracking and app functionality
- Send service-related notifications
- Provide technical support
B. Administrative and Operational Purposes
- Security monitoring and fraud prevention
- Analytics and service improvement
- Legal and regulatory compliance
C. Marketing and Advertising
BrightLink may send marketing communications to adult users where permitted by law.
BrightLink does not use children’s Personal Information for advertising purposes and does not engage in targeted advertising, behavioral profiling, or commercial tracking of children.
D. With Your Consent
Where required by applicable law.
E. Aggregated or De-identified Data
For analytics, research, and service improvement.
6. Data Related to Childcare and School Features
When BrightLink is used by schools or childcare centers, the Services may process the following types of data as Customer Data:
- Check-in and check-out records
- Attendance history
- Activities, updates, and homework
- Schedules and daily routines
- Parent-teacher communications
Such data is processed solely to provide the Services and is governed by the policies of the relevant institution.
7. FERPA Compliance
To the extent that the Services process student education records subject to the Family Educational Rights and Privacy Act (FERPA), BrightLink acts as a “school official” with a legitimate educational interest and processes such records solely on behalf of and under the direction of the educational institution.
8. How We Share Personal Information
We may share Personal Information with:
- Service providers supporting hosting, analytics, communications, and security
- Affiliates within the BrightLink corporate group
- Authorities where required to comply with applicable law
BrightLink does not sell children’s Personal Information.
9. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no system is completely secure.
10. Data Breach Notification
In the event of a data breach involving Personal Information, BrightLink will notify affected customers and authorities as required by applicable U.S. state and federal laws.
11. Your Access and Control
You may access or update certain Personal Information through your account, where available. Additional requests may be submitted to brightlink.app@gmail.com
12. International Data Transfers
Personal Information may be processed in the United States or other countries. Where required, appropriate legal safeguards are used.
13. Data Retention
We retain Personal Information only for as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements.
14. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your Personal Information. Requests may be submitted to brightlink.app@gmail.com
15. Privacy Choices
Email:
You may unsubscribe from marketing emails. Service-related messages may continue.
SMS Notifications:
BrightLink may send SMS messages for important service-related notifications, including attendance reminders and pickup alerts.
SMS messages are not used for marketing or promotional purposes.
BrightLink does not share phone numbers or SMS opt-in information with third parties for their own marketing.
Do Not Track:
We do not respond to Do Not Track signals.
Cookies and Personalized Ads:
Cookie controls apply to web browsers and do not apply to mobile applications.
California Residents (CCPA / CPRA):
BrightLink does not sell or share Personal Information, including children’s data.
16. Contact
BrightLink is the controller of Personal Information processed under this Privacy Policy.
Contact us at: brightlink.app@gmail.com